Reimagining the Customer Journey
24/7 live support. No off days. No weekends.
Say hello to your new true digital employee – Gimimo.
Voice banking is the future. The future is where we are.
Serving Customers with Human-like Conversation
Your one, true state-of-the-art digital employee.
Increase operational efficiencies and reduce contact center call volumes. Every time Gimimo provides an engaging digital experience—either by empowering your customer to self-serve or offering them a
relevant product or service—is an opportunity to avoid an incoming call.
Serving Customers with Human-like Conversation
Increase operational efficiencies and reduce contact center call volumes. Every time Gimimo provides an engaging digital experience—either by empowering your customer to self-serve or offering them a
relevant product or service—is an opportunity to avoid an incoming call.
Features
Reduce live agent reliance and eliminate the long queue
Gimimo provides cost-effective, 24/7 support
automating your most frequent customer
requests. Eliminate wait time and attend to all customers at the same time. It is the one true digital employee your business needs.
Features
Reduce live agent reliance and eliminate the long queue
Gimimo provides cost-effective, 24/7 support
automating your most frequent customer
requests. Eliminate wait time and attend to all customers at the same time.
Features
Improve CSAT
The less time customers spend waiting to
hear from you, the happier they get. Gimimo keeps no one waiting. Everyone is attended to all the time.
Features
Improve CSAT
The less time customers spend waiting to
hear from you, the happier they get. Gimimo keeps no one waiting. Everyone is attended to all the time.
Features
Decrease Customer Churn
Through truly personalized interaction, you will improve retention and create a loyal base of customer advocates. Gimimo engages customers in their most natural language.
Gimimo’s current default language is English. She can be trained to understand other languages.
Features
Decrease Customer Churn
Through truly personalized interaction, you will improve retention and create a loyal base of customer advocates. Gimimo engages customers in their most natural language.
Features
Reduce Operational Cost
Eliminate expenses associated with managing and scaling customer service teams.
Features
Reduce Operational Cost
Eliminate expenses associated with managing and scaling customer service teams.
Features
Bank Information.
FAQs – Get answers to questions about:
The bank’s business, products, services
& financial inquiries
Security and IT
ATM / Branch Locator – Find the closest
retail branches and ATMs
Just ask Gimimo and get a human-like response.
Features
Bank Information.
FAQs – Get answers to questions about:
The bank’s business, products, services
& financial inquiries
Security and IT
ATM / Branch Locator – Find the closest
retail branches and ATMs
Features
Accounts
Check balances on
current, saving, and other accounts,
Account & Card Servicing Suite,
Tackle the most common call-drivers
about card servicing and help
authenticated customers perform
tasks
Features
Accounts
Check balances on
current, saving, and other accounts,
Account & Card Servicing Suite,
Tackle the most common call-drivers
about card servicing and help
authenticated customers perform
tasks
Features
Transactions.
Get transaction information based on multiple criteria, including amount, amount range (or above, or under), check number, date or date range,
category, merchant, location, status, and more
Features
Transactions.
Get transaction information based on multiple criteria, including amount, amount range (or above, or under), check number, date or date range,
category, merchant, location, status, and more
Features
Payments and Transfers
Pay a Person – Pay people in the payee list,
Transfer between accounts – Make payments and transfers between your bank’s accounts
Bill Pay – Pay bills through your bank
account
Features
Payments and Transfers
Pay a Person – Pay people in the payee list,
Transfer between accounts – Make payments and transfers between your bank’s accounts
Bill Pay – Pay bills through your bank
account
Features
Handing off to a Human
Even the smartest systems cannot fulfill every
imaginable customer request.
Gimimo has been designed to hand off a
conversation to a live agent & share context for a
seamless transition.
The customer is notified that they are being
transferred to a live chat agent.
When the live chat session is finished, Gimimo
takes over the interaction again.
Features
Handing off to a Human
Even the smartest systems cannot fulfill every
imaginable customer request.
Gimimo has been designed to hand off a
conversation to a live agent & share context for a
seamless transition.
The customer is notified that they are being
transferred to a live chat agent.
When the live chat session is finished, Gimimo
takes over the interaction again.
Features
Onboard immediately. No new set of instructions to learn.
Gimimo is not a chatbot with a guided line of communication. Gimimo is an advanced Voice-first Artificial intelligence. Just talk freely like you already do and Gimimo will give the most appropriate response. No need to learn a new set of predefined voice prompts. Just talk.
Features
Onboard immediately. No new set of instructions to learn.
Gimimo is not a chatbot with a guided line of communication. Gimimo is an advanced Voice-first Artificial intelligence. Just talk freely like you already do and Gimimo will give the most appropriate response. No need to learn a new set of predefined voice prompts. Just talk.